FAQs

Depending on your mailbox settings, our marketing emails may land in spam.

Check your spam folder or reach out to us.

We offer flat shipping rates for all our regions. For specific rates, plesae visit https://shophophouse.com/pages/shipping

Our production and delivery times vary per market.

For production and delivery times specific to your market, check out this page: https://shophophouse.com/pages/shipping

Yes, we accept returns given that the order was received in the last 30 days.

For more information about our returns policy, please visit https://shophophouse.com/pages/returns

In order to return an item, please contact us for the return address and shipping label:

By email: info@shophophouse.com

By visiting this page on our website: https://shophophouse.com/pages/contact-us

Please note that we offer store credit or product replacements upon receiving the returned goods.

For more information, visit https://shophophouse.com/pages/returns