Returns
Return Policy
Last updated: February 25, 2024
Thank you for shopping at HOP House!
If you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.
The following terms are applicable for any products that you purchased with us.
Returning Goods
You are entitled to free returns within 30 days of receiving your purchase.
As our return facilties may vary, please contact us for the return information and the return label:
By email: info@shophophouse.com
By visiting the contact page on our website: https://shophophouse.com/pages/contact-us
Please indicate your order number when contacting us for returns.
Please note that we offer store credit or product replacement upon receiving your goods.
Conditions for Returns
In order for the goods to be eligible for a return, please make sure that:
- The goods were purchased in the last 30 days
- The goods are in the original packaging
- The goods are unused and in its original condition
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Only regular priced goods may be refunded.
Unfortunately, goods on sale cannot be refunded. This exclusion may not apply to you if it is not permitted by applicable law.
Contact Us
If you have any questions about our returns policy, please contact us:
By email: info@shophophouse.com
By visiting this page on our website: https://shophophouse.com/pages/contact-us